a. Clean environment
b. Courteous staff
c. Comfortable room

a. Aged carpets
b. Limited buffet choices
c. Bathtub design issues

The check-in process was seamless and

The staff were incredibly accommodating, providing us with an exceptional level of service throughout our stay. the room decor felt a bit dated and could use some refreshing.

Outdoor swimming pool, Nespresso coffee machine, spa & wellness centre

Room smelled musty, carpet and furniture outdated and unpleasant, air conditioning felt like a humid cloud!!!

Jeddah vibes 🌇

Check-in was sharp-sharp, and the staff were super friendly. My room had this lekker Nespresso machine that just made my mornings! Loved the comfy bed too, slept like a baby. Facilities like the gym were nice,...  

The exceptional staff, including Amal at reception, provided top-notch service, and the breakfast spread was uniformly delightful. The late checkout was hassle-free, perfect for relaxing before departing....  

a delightful stay enhanced by genuine hospitality and handy nespresso machine for coffee lovers

The staff's warm demeanor and exceptional service truly made our visit memorable. The cozy room was perfect for relaxation, and I enjoyed every sip from the Nespresso coffee machine!

Room cleanliness commendable

During my stay at Moevenpick Hotel City Star, I appreciated the comfortable bed and effective AC in my room. While I faced a minor inconvenience with a credit card issue, the clean environment and excellent breakfast staff made my experience enjoyable. I highly commend the housekeeping that ensured my room was fresh each day.

Diving into the local dishes was a blast! The breakfast spread was a cheerful feast, with loads of halal options to get your taste buds dancing. The comfy bed turned my nights into dreamy escapes, while housekeeping kept everything in tip-top...  

the staff were incredibly welcoming and the spa & wellness centre offers a great escape after a long day. enjoyed the outdoor swimming pool and the attentive room service was just what I needed.

breakfast was a bit boring.

I enjoyed the swimming pool, chocolate hour, gym, and clean, spacious room. The location is perfect for a quick airport shuttle!

I booked a last-minute stay at Moevenpick Hotel City Star due to an 11-hour layover. Arriving at 3:30 am, I was greeted warmly by the front office staff. They checked me in quickly, even before my Expedia confirmation appeared. The room felt clean upon arrival, and the concierge was particularly helpful that early in the morning. there were some issues. the bathtub design didn’t prevent water from spilling all over the bathroom since it lacked a proper door. I also noticed some mold in the corners of the bathroom, which made me uncomfortable. I asked for my room to be cleaned while I was out, but when I returned, nothing had been done despite speaking to the manager. Luckily, the bed was incredibly comfortable, and the air conditioning worked effectively in the summer heat. Housekeeping maintained cleanliness daily, refreshing the towels and supplies. The location is convenient for those needing quick access to the airport. Careem taxis arrived almost instantly at the door. I especially loved enjoying a couple of coffees from the in-room Nespresso machine, a nice touch in a spacious room. The breakfast looked good from what I saw but unfortunately, I couldn't enjoy it due to an early flight. the hotel has beautiful features, yet some management and maintenance enhancements are needed.